Q. What’s Traditional Chinese Medicine?

With over 2,000 years of history, Traditional Chinese Medicine (TCM) is a rich and comprehensive wellbeing system that encompasses nutrition, physical therapies and herbal remedies.

TCM celebrates balance as the key to a happy, healthy life. Therapies focus on equalizing the contrary forces of yin and yang and restoring the natural flow of qi. By bringing the body into balance, immunity is enhanced, emotions are harmonized and vitality is unleashed.

Q. What’s a tisane?

Adopted from French, a ‘tisane’ is a herbal infusion made using edible dried flowers, fruits, spices, roots or herbs.

Q. What’s the difference between tea and tisanes?

Unlike tea, tisanes contain no caffeine and no tea leaves are used.

Q. How do you pronounce 'tisane'?

The French word is pronounced as tee-zahn or ti-zahn.

Q. Do the tisanes contain caffeine?

No. Our tisanes are completely caffeine free. That means you can enjoy them any time of day without risk of the jitters or a bad night’s sleep.

Q. Do your tisanes contain additives?

No. There’s nothing but goodness is a qìsane bag. No caffeine, nothing processed and no additives. Check out qìsane’s specialty blends in our Shop now.

Q. Why are all the ingredients used in qìsane's tisanes whole?

All our herbs, roots and flowers are whole. We want you to be able to see and appreciate what you’re drinking. And most importantly, we believe nature’s gifts are best enjoyed just as they are.

Q. How big is a qìsane sachet?

Our oversized sachets hold between 0.19oz and 0.25oz (5.5 and 7 grams) of whole, nourishing ingredients. That’s almost three times more than the average teabag.

Q. Can I still drink my usual herbal tea alongside the tisanes?

Yes. Our tisanes are fine taken with other herbs. Herbal teas are a wonderful way to boost your nutrition and stay hydrated, so we encourage you to enjoy them. However, do beware if you are pregnant, breastfeeding or taking medication as certain herbal teas are not recommended. Always consult your physician if in doubt.

Q. Can I enjoy my tisane cold and still get the benefits?

Absolutely. Cold brews are a refreshing way to enjoy your tisane, complete with all the benefits. To make a cold brew, simply place your qìsane bag in a jug or bottle of room temperature water and leave it for around 6 hours, in the fridge or out.

Q. How many times can I use each bag?

Our official recommendation is twice but many of our team members steep their bags up to four times to draw out every last drop of goodness.

Q. What’s the best time of day to enjoy a tisane?

Any time – although we do have our preferences!

We love a cup of cordyceps & rose herbal tea first thing in the morning for a boost of energy. Our chrysanthemum & goji tisane is wonderful before bed, or during a particularly busy or stressful day. And many swear by the soothing comfort of our hawthorn & osmanthus herbal infusion after a good meal.

But really, any time you feel in need of some tender loving care is a good time for a tisane.

Q. How should I store the tisanes?

Store your tisanes in a cool, dry place away from direct sunlight.

Q. What’s the shelf life of the tisanes?

The shelf life of sealed and unopened tisanes is 18 months. Once opened, use your tisanes within 12 months.

Q. Can tisane be taken past packaging best before date?

The shelf life of herbal tea can vary depending on the specific herbs used, how it's processed and packaged, and how it's stored. 

Generally speaking, herbal teas are often safe to consume well past their best before date if they have been stored in a cool, dry place away from direct sunlight.

If the herbal tea is only a few months past its best before date, it's very likely that it is still safe and delicious to drink. When it is stored well, your herbal tea can actually be enjoyed for up to 6 months after the best before date on the label.

Q. When to discard your tisane?

However, if the tea has been stored improperly such as being exposed to moisture or extreme temperatures, or if there are any signs of spoilage such as mold, an off smell, or a change in appearance, it's best to discard it.

Always use your judgment and sensory cues when deciding whether to consume expired herbal tea. When in doubt, it's safer to err on the side of caution and dispose of it.

Q. How long will it take to feel the health benefits?

Although many report feeling physical benefits almost immediately, our tisanes are not designed to be a quick fix. They are designed to provide deep, nurturing support with benefits that build over time.

The mental and emotional benefits of taking a moment to relax and rebalance, however, are certainly felt right away.

Q. Can I take too much?

No. If you’re feeling particularly out of balance and in need of nourishment, we encourage you to sip your favorite tisane throughout the day. The positive effects on your wellbeing are cumulative and will only continue to grow.

Q. Can I take the tisanes if I’m pregnant or breastfeeding?

All our tisanes are made from whole natural ingredients and are caffeine free. However, we’re unable to advise if they’re suitable for pregnant or breastfeeding mothers and recommend that you check with your physician before taking them.

Q. Can my child take the tisanes?

Our tisanes are nutritious and caffeine-free. Nonetheless, we recommend you check with your child’s pediatrician before sharing your tisanes.

Q. Can I enjoy the tisanes if I’m taking medication?

Our tisanes have no known contraindications. However, if taking medication, it’s always safest to discuss any dietary changes with your physician first.

Q. When can I expect my tisanes?

For US orders, please allow up to 5 business days for your tisanes to reach you.

International delivery times vary from country to country, but your package should reach you within 10 business days.

Q. How much is shipping?

Please see our shipping section for details.

Q. How do I order herbal teas from qìsane on Amazon?

All orders delivered to the United States can be ordered on Amazon, to enjoy Prime benefits.

For customers ordering outside of the US, please set your ZIP code on the Amazon site or app to place orders.

Click here to go find qìsane on Amazon now!