FAQs
Q. What’s Traditional Chinese Medicine?
With over 2,000 years of history, Traditional Chinese Medicine (TCM) is a rich and comprehensive wellbeing system that encompasses nutrition, physical therapies and herbal remedies.
TCM celebrates balance as the key to a happy, healthy life. Therapies focus on equalizing the contrary forces of yin and yang and restoring the natural flow of qi. By bringing the body into balance, immunity is enhanced, emotions are harmonized and vitality is unleashed.
Q. What’s a tisane?
Adopted from French, a ‘tisane’ is a herbal infusion made using edible dried flowers, fruits, spices, roots or herbs.
Q. What’s the difference between tea and tisanes?
Unlike tea, tisanes contain no caffeine and no tea leaves are used.
Q. Do the tisanes contain caffeine?
No. Our tisanes are completely caffeine free. That means you can enjoy them any time of day without risk of the jitters or a bad night’s sleep.
Q. Do the tisanes contain additives?
No. There’s nothing but goodness is a qìsane bag. No caffeine, nothing processed and no additives.
Yes. All our herbs, roots and flowers are whole. We want you to be able to see and appreciate what you’re drinking. And most importantly, we believe nature’s gifts are best enjoyed just as they are.
Our oversized sachets hold between 0.19oz and 0.25oz (5.5 and 7 grams) of whole, nourishing ingredients. That’s almost three times more than the average teabag.
Yes. Our tisanes are fine taken with other herbs. Herbal teas are a wonderful way to boost your nutrition and stay hydrated, so we encourage you to enjoy them. However, do beware if you are pregnant, breastfeeding or taking medication as certain herbal teas are not recommended. Always consult your physician if in doubt.
Absolutely. Cold brews are a refreshing way to enjoy your tisane, complete with all the benefits. To make a cold brew, simply place your qìsane bag in a jug or bottle of room temperature water and leave it for around 6 hours, in the fridge or out.
Q. How many times can I use each bag?
Our official recommendation is twice but many of our team members steep their bags up to four times to draw out every last drop of goodness.
Any time – although we do have our preferences!
We love a cup of cordyceps & rose herbal tea first thing in the morning for a boost of energy. Our chrysanthemum & goji tisane is wonderful before bed, or during a particularly busy or stressful day. And many swear by the soothing comfort of our hawthorn & osmanthus herbal infusion after a good meal.
But really, any time you feel in need of some tender loving care is a good time for a tisane.
Store your tisanes in a cool, dry place away from direct sunlight.
The shelf life of sealed and unopened tisanes is 18 months. Once opened, use your tisanes within 12 months.
Although many report feeling physical benefits almost immediately, our tisanes are not designed to be a quick fix. They are designed to provide deep, nurturing support with benefits that build over time.
The mental and emotional benefits of taking a moment to relax and rebalance, however, are certainly felt right away.
Q. Can I take too much?
No. If you’re feeling particularly out of balance and in need of nourishment, we encourage you to sip your favorite tisane throughout the day. The positive effects on your wellbeing are cumulative and will only continue to grow.
All our tisanes are made from whole natural ingredients and are caffeine free. However, we’re unable to advise if they’re suitable for pregnant or breastfeeding mothers and recommend that you check with your physician before taking them.
Our tisanes are nutritious and caffeine-free. Nonetheless, we recommend you check with your child’s pediatrician before sharing your tisanes.
Our tisanes have no known contraindications. However, if taking medication, it’s always safest to discuss any dietary changes with your physician first.
For US orders, please allow up to 5 business days for your tisanes to reach you.
International delivery times vary from country to country, but your package should reach you within 10 business days.
Please see our shipping section for details.